Book an Appointment

Privacy Policy

Who We Are

This website is operated by Neuro Tour (“Neuro Tour,” “we,” “us,” or “our”). Our website address is https://neurotour.com.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a form, request information or service, communicate with us, or otherwise interact with Neuro Tour.

Information We Collect

We may collect personal information that you voluntarily provide through forms, email, telephone calls, or other communications. This may include:

  • Your name
  • Email address
  • Telephone number
  • Company or organization name
  • Job title or professional information
  • Property, facility, or service-location information
  • Information about your project or service needs
  • Information about inspections, testing, maintenance, installation, repair, or other fire-protection needs
  • Photographs, drawings, plans, specifications, or other files you provide
  • The contents of messages or communications you send to us
  • Marketing and communication preferences
  • Any other information you choose to provide

Please do not submit sensitive personal information, access credentials, confidential security information, or detailed facility-security information through an open website form unless we specifically request it.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • Your IP address
  • Browser type and version
  • Device type and identifiers
  • Operating system
  • Referring website or advertising source
  • Pages viewed and links selected
  • Approximate location derived from your IP address
  • Date, time, and duration of your visit
  • Session activity and interactions with the website
  • Website traffic, conversion, and performance information

This information may be collected through cookies, pixels, tags, analytics tools, log files, caching technologies, and similar technologies.

Sources of Personal Information

We may receive personal information from:

  • You directly
  • Your company, organization, property manager, facility manager, or authorized representative
  • Your browser or device
  • Analytics, advertising, and technology providers
  • Social media and professional networking platforms
  • Publicly available sources
  • Service providers, contractors, and business partners

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries, messages, and requests
  • Schedule consultations, inspections, appointments, or services
  • Prepare quotes, estimates, proposals, and service information
  • Plan, provide, document, and manage our services
  • Communicate regarding current or potential projects and business relationships
  • Process and maintain records relating to contracts, services, and transactions
  • Support applicable safety, documentation, regulatory, and contractual requirements
  • Operate, maintain, secure, analyze, and improve our website
  • Understand how visitors use and interact with our website
  • Measure website traffic, conversions, advertising, and marketing performance
  • Personalize website content and communications
  • Send updates, newsletters, or marketing communications when permitted by law or when you have opted in
  • Detect spam, fraud, security threats, and other misuse
  • Enforce our agreements and protect our rights, property, clients, personnel, and website visitors
  • Comply with legal, regulatory, accounting, insurance, and contractual obligations

We may also use information for another purpose disclosed when the information is collected or with your permission. Information submitted through our forms will not be used for unrelated marketing without an appropriate legal basis or consent.

Submitting a form authorizes us to use the information to respond to your request and provide related services. It does not automatically enroll you in unrelated marketing communications.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, caching tools, and similar technologies to operate the website, remember preferences, improve your experience, understand visitor activity, measure marketing performance, prevent abuse, and support advertising.

These technologies may include services such as:

  • Google Analytics
  • Google Site Kit
  • Google Tag Manager
  • Google Search Console
  • LinkedIn Insight Tag
  • Google reCAPTCHA
  • hCaptcha
  • Jetpack and Akismet
  • Hostinger website and email services
  • LiteSpeed caching and performance tools
  • Other analytics, security, advertising, and website technologies

You can manage, block, or delete cookies through your browser settings and, where available, through our cookie-preference tool. Blocking cookies may affect how certain website features operate.

Some browsers provide a “Do Not Track” setting. Because there is not currently a consistent industry standard for responding to these signals, our website does not respond to them uniformly.

Where required by applicable law, we recognize supported universal opt-out signals, including Global Privacy Control (“GPC”), as a request to opt out of the sale or sharing of personal information and its use for targeted advertising.

Google Services

We may use Google Analytics, Google Site Kit, Google Tag Manager, Google Search Console, and related Google services to understand how visitors find and use our website.

These services may collect information such as your IP address, browser and device information, approximate location, pages viewed, referral source, session activity, and interactions with the website.

Google may use this information to provide us with reports about website traffic, performance, search visibility, and usage. Google’s collection and use of information are governed by its own privacy practices. You can review the Google Privacy Policy.

LinkedIn Insight Tag

We may use the LinkedIn Insight Tag to measure advertising performance, track conversions, create website audiences, and better understand the professional characteristics of visitors who interact with our advertising.

The LinkedIn Insight Tag may collect information such as page URLs, referring websites, IP addresses, browser and device information, and the date and time of your visit.

LinkedIn may associate this information with your LinkedIn account in accordance with LinkedIn’s own privacy practices. LinkedIn members may manage their advertising preferences through their LinkedIn account settings.

Google, LinkedIn, and other service providers may collect information about your online activity over time and across different websites or services.

Google reCAPTCHA

We may use Google reCAPTCHA to protect our forms from spam, fraud, and abuse. Its use is subject to the Google Privacy Policy and Google Terms of Service.

hCaptcha

We may use hCaptcha to protect our forms and website from spam, fraud, automated submissions, and abuse.

hCaptcha may collect technical information about your browser, device, IP address, and interactions with the website to determine whether a submission is being made by a person or an automated system.

Use of hCaptcha is subject to the hCaptcha Privacy Policy and hCaptcha Terms of Service.

Jetpack, Akismet, and Automattic Services

We may use Jetpack and Akismet services provided by Automattic for website security, performance, analytics, spam detection, and related website features.

Depending on the features enabled, these services may process information such as your IP address, browser information, referring page, website activity, form or comment information, and other technical data needed to provide their services.

You can review the Automattic Privacy Notice for Visitors to Users’ Sites.

Comments

If comments are enabled and you leave a comment on our website, we may collect the information entered into the comments form, along with your IP address and browser user-agent information, to help detect spam and prevent abuse.

Visitor comments may be checked through an automated spam-detection service. You may also be given the option to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year.

Embedded Content

Pages or articles on this website may include embedded content such as videos, maps, images, articles, social media posts, or other third-party content.

Embedded content from another website behaves in the same way as if you visited that website directly. Those websites may collect information, use cookies, add additional third-party tracking, and monitor your interactions with their content.

If you have an account with the third-party website and are logged into that account, the third party may associate your interactions with your account. Their privacy practices are governed by their own policies, which we do not control.

Third-Party Services

We may use trusted third-party services to operate, maintain, secure, analyze, and improve our website and business communications. These services may include:

  • WordPress and Elementor to build, manage, and deliver website content, forms, and features
  • Hostinger for website hosting, performance, email, and related services
  • Google Analytics, Google Site Kit, Google Tag Manager, and Google Search Console to analyze website performance, visitor activity, search performance, and marketing results
  • LinkedIn Insight Tag to measure advertising performance, conversions, and website audiences
  • Google reCAPTCHA to help protect forms from spam and abuse
  • hCaptcha to protect forms and the website from automated submissions, spam, fraud, and abuse
  • Jetpack and Akismet for website security, performance, analytics, and spam detection
  • GoHighLevel to manage submitted form information, customer relationships, and business communications
  • LiteSpeed for website caching and performance optimization
  • Website hosting, email, information technology, security, analytics, advertising, and other business-service providers

These service providers may receive information necessary to perform their services. Their handling of information is also governed by their own privacy policies and agreements.

How We Disclose Personal Information

We may disclose personal information to:

  • Service providers that assist with website hosting, analytics, advertising, email, customer relationship management, information technology, security, and other business operations
  • Contractors, technicians, suppliers, and business partners when reasonably necessary to provide requested services
  • Google, LinkedIn, Automattic, hCaptcha, Hostinger, and other providers associated with the technologies described in this Privacy Policy
  • Professional advisers, including attorneys, accountants, consultants, and insurers
  • Government authorities, law enforcement, courts, fire-safety authorities, or regulators when required or permitted by law
  • Other parties when reasonably necessary to protect our rights, safety, property, clients, personnel, website visitors, or others
  • A buyer, successor, investor, lender, or other party involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
  • Other parties when you direct us to disclose information or give us permission

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, some privacy laws define “sale” or “sharing” broadly. Our use of advertising cookies, pixels, or similar technologies may be considered sharing personal information or processing it for targeted advertising.

The categories potentially shared for these purposes include identifiers, device information, approximate location, internet or network activity, and inferences regarding website or advertising interactions.

You may opt out through our “Your Privacy Choices” or cookie-preference tool, if available, by contacting us, or by enabling a supported GPC signal in your browser.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Categories of Personal Information

Depending on how you interact with us, we may have collected the following categories during the preceding 12 months:

  • Identifiers: Names, email addresses, telephone numbers, IP addresses, and similar identifiers
  • Customer and business information: Company names, property or facility information, service requirements, estimates, proposals, contracts, and communications
  • Professional information: Company affiliation, job title, and professional contact details
  • Property and project information: Service locations, building or facility details, plans, specifications, photographs, and requested work
  • Internet or network activity: Browsing activity, referral information, pages viewed, and website interactions
  • Geolocation information: Service locations provided by you and approximate location derived from an IP address
  • Inferences: Information inferred from website, marketing, or service interactions

We use and disclose these categories for the business and commercial purposes described in this Privacy Policy. We do not intentionally collect sensitive personal information through our general website forms.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to meet our legal, contractual, accounting, administrative, safety, security, and business obligations.

Information submitted through forms may be retained as long as necessary to respond to your inquiry, prepare an estimate or proposal, provide requested services, manage a business relationship, maintain appropriate records, resolve disputes, or protect our legal interests.

If comments are enabled, comments and their associated metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically rather than holding them for moderation.

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Confirm whether we process your personal information
  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request a portable copy of certain information
  • Withdraw consent where our processing is based on consent
  • Opt out of certain marketing communications
  • Opt out of certain sharing or targeted advertising where required by applicable law
  • Opt out of certain profiling that produces legal or similarly significant effects
  • Limit certain uses or disclosures of sensitive personal information
  • Receive equal service and pricing without unlawful discrimination for exercising your rights

If you have left comments on our website, you may request an exported file containing the personal information we hold about you, including information you provided to us. You may also request that we erase personal information we hold about you.

These rights do not require us to delete information that we are legally permitted or required to retain for administrative, contractual, safety, legal, fraud-prevention, or security purposes.

Submitting a Privacy Request

To exercise a privacy right, contact us using the information in the “Contact Us” section below. Please describe your request and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing a privacy request. Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.

We will respond within the period required by applicable law. If we deny a request, residents of jurisdictions that provide an appeal right may appeal by contacting us and placing “Privacy Request Appeal” in the subject line.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

Even after you unsubscribe from marketing messages, we may continue sending non-promotional communications relating to an inquiry, appointment, estimate, contract, transaction, service request, project, or existing business relationship.

Children’s Privacy

This website is intended for a general business and property-owner audience and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided personal information may contact us using the information below.

Third-Party Links

Our website may contain links to websites or services operated by other organizations. We are not responsible for the content, security, or privacy practices of those third parties.

We encourage you to review the privacy policy of any third-party website you visit.

Visitors Outside the United States

Neuro Tour is based in Georgia, United States. Information submitted through this website may be processed and stored in the United States. Privacy and data-protection laws in the United States may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

When changes are made, we may update the effective or “Last Updated” date displayed at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or would like to submit a privacy request, please contact:

Neuro Tour
Email: info@neurotour.com
Office: (912) 500-4348
Office: (470) 275-5015
Fax: (628) 239-0100
Mailing Address: 1229 Johnson Ferry Rd, Suite 202, Marietta, GA 30068
Website: https://neurotour.com